Notification of Problems InterMapper notifies one or more of the network managers and support staff about problems within the network. These notifications may be any of the following: Sounds InterMapper can be configured to play audible alarms (sounds) when devices go down, return to service, or reach certain error threshholds. E-mail InterMapper will send one or many people e-mail about a condition. Pager InterMapper sends pages to one or many people using built-in SNPP support. It can also send pages using an analogue modem. SNMP Traps InterMapper will send an SNMP Trap to a desired trap receiver whenever any condition occurs. AppleEvents InterMapper can launch scripts or other Macintosh programs to perform a function whenever a specific condition is detected. (Macintosh only.) WinPopup InterMapper can send WinPopup messages. (Windows only.) Scheduled Notifications A network manager can set up notification schedules so that different individuals are notified based on the time of day. For example, a three-shift operation might schedule different people to be notified at different times of the day, or to notify the "weekend pager" only on Saturday and Sunday. Escalation Notifications can also have a time delay before being sent. This can be used to minimize nuisance alarms, by delaying a minute or two before notifying. This delay can be used to escalate notifications. One page can occur immediately; another can happen if the device is still down after two minutes; yet another can be scheduled to go off if the device remains down after an hour. Command-line (Plugin) Notifiers InterMapper can invoke a command-line script/program on Windows/MacOS X/Linux/Unix to perform an action in response to a failure. This is described in the Command-line Notifier section of the manual.