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Easy Call is an add-on product to
management systems. Being away from your network management station
will not stop you from getting important events in plain text to
your Mobile Phone, Pager, Beeper or E-mail Box.
You are not tied to a PC and can always
be reached. These are some of the great advantages you get by using
Easy Call as your wireless message center.
These are
some of the great advantages you get by using Easy Call as your
wireless message center. |
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Key Product
Features:
- Integration - takes input from a large number of
systems including SNMPc
, HP Openview, Extreme EPI-Center, IBM
Director, CA Unicenter, Nokia NMS/10 etc.
- Event Sources - Syslog Messages, SNMP Traps,
SMTP Mail, Mobile SMS, Text Files and COM ports.
- Filters - advanced filter settings for
pattern matching and time scheduling.
- Flexible Configuration - by working with
Support Groups and Receivers you will always keep a simple overview,
even if you do a complex configuration with many filters.
- Duty Lists - by using a time scheduler you
can automatically change receivers.
- Correlation and Escalation - by using a hold
queue events can be delayed, correlated or escalated depending of what
happens next.
- Paging - Multiple paging company support.
- Mobile Originated - send SMS via a mobile
phone connected to the RS232 port.
- Request Acknowledge - guarantees that a
receiver has read the message.
- Logging to Web Pages - accessible from
Mobile Phones.
- Windows Service - runs as Windows
Service.
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Requirements:
(Minimum)
Pentium III, 600MHz, 256MB
RAM,
Windows 2008//2003/XP
Links:
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Versions:
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Feature |
Enterprise |
Workgroup |
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Receivers/Type |
100 |
10 |
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Support
Groups |
50 |
10 |
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Request Ack |
Yes |
No |
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SMS Server |
Yes |
No |
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Web Logging |
Yes |
No |
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Description
Easy Call takes input from a
number of sources. At a regular interval the source(s) is checked
for new events. The events is then forwarded to one or more Support
Groups for a filtering process.
The first filter is a time filter and the
second one is a pattern matching filter on severity, source and
message. An event passing all filters is forwarded to one or more
receivers. The receivers could be mobile phones, pagers, mailboxes
or winpopups.
For every receiver there is a time filter
which also must be passed before the event is sent to the
receiver.
Via the Web Interface (Enterprise
Edition) the Event and Alarm Log could be viewed. The Web Interface
is a simple Trouble Ticketing System for information to own
personell and customer.
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